Shipping Policy

SHIPMENT CARRIERS

DPI Merchandising, inc. chooses the most economical carrier and carrier method option at time of picking and packing your order. The carrier option chosen may be different than the one the customer chooses at time of checkout.

    INTERNATIONAL SHIPMENTS CARRIER OPTIONS

    • UPS World Wide Saver
      After fulfillment, UPS World Wise Saver transit time to most countries is 2-3 business days.
    • UPS World Wide Expedited
      After fulfillment, UPS Worldwide Expedited transit time to most countries is two to five business days.
    • ePost DDP
      After fulfillment, ePost transit times, to most countries, is seven to fourteen days.

    Address Accuracy and Address Changes

    It is the responsibility of the customer to verify that the shipping address provided at time of checkout is accurate and formatted correctly.

    We process most in stock item orders within 24- 48 hours and there is a very small window to get an address change request processed. For orders that contain pre-order items, it is the responsibility of the customer to notify us if their shipping address has changed. It is best if you do this as soon as possible.  

    Address change requests for the house number and street ONLY that happen BEFORE an order has shipped have the best chance of being successful. 

    Full address change requests that happen BEFORE an order has shipped require a cancellation of the order, then a new order can be placed with the updated shipping address.

    Address change requests that are received AFTER an order has shipped cannot be completed.

    Where We Ship

    NOTE: Please review Shipping Notifications page for any temporary shipping suspensions or delays

    We appreciate our fans all over the globe. We currently are only able to offer shipping products to the following territories.

    Asia
    • Afghanistan
    • Azerbaijan
    • Bahrain
    • Bangladesh
    • Bhutan
    • British Indian Ocean Territories
    • Brunei
    • Cambodia
    • China
    • Christmas Island
    • Cocos (Keeling) Islands
    • Hong Kong SAR
    • India
    • Indonesia
    • Iraq
    • Israel
    • Japan
    • Jordan
    • Kazakhstan
    • Kuwait
    • Kyrgyzstan
    • Laos
    • Lebanon
    • Macao SAR
    • Malaysia
    • Maldives
    • Mongolia
    • Myanmar (Burma)
    • Nepal
    • Oman
    • Pakistan
    • Palestinian Territories
    • Philippines
    • Qatar
    • Saudia Arabia
    • Singapore
    • South Korea
    • Sri Lanka
    • Taiwan
    • Tajikistan
    • Thailand
    • Turkmenistan
    • United Arab Emirates
    • Uzbekistan
    • Viet Nam
    • Yemen

    Europe

    • Aland Islands
    • Albania
    • Andorra
    • Armenia
    • Austria
    • Belgium
    • Bosnia and Herzegovina
    • Bouvet Island
    • Bulgaria
    • Croatia
    • Cyprus
    • Czechia
    • Denmark
    • Estonia
    • Faroe Islands
    • Finland
    • France
    • Georgia
    • Germany
    • Gibraltar
    • Greece
    • Greenland
    • Guadeloupe
    • Guernsey
    • Hungary
    • Iceland
    • Ireland
    • Isle of Man
    • Italy
    • Jersey
    • Kosovo
    • Latvia
    • Liechtenstein
    • Lithuania
    • Luxembourg
    • Malta
    • Mayotte
    • Moldova
    • Monaco
    • Montenegro
    • Netherlands
    • North Macedonia
    • Norway
    • Poland
    • Portugal
    • Reunion
    • Romania
    • San Marino
    • Serbia
    • Slovakia
    • Slovenia
    • Spain
    • Svalbard & Jan Mayen
    • Sweden
    • Switzerland
    • Turkey
    • United Kingdom
    • Vatican City

    Africa

    • Algeria
    • Angola
    • Benin
    • Botswana
    • Burkina Faso
    • Burundi
    • Cameroon
    • Cape Verde
    • Central African Republic
    • Chad
    • Comoros
    • Congo - Brazzaville
    • Congo - Kinshasa
    • Djibouti
    • Egypt
    • Equatorial Guinea
    • Eritrea
    • Ethiopia
    • Gabon
    • Gambia
    • Ghana
    • Guinea
    • Guinea - Bissau
    • Kenya
    • Lesotho
    • Liberia
    • Libya
    • Madagascar
    • Malawi
    • Mali
    • Mauritania
    • Mauritius
    • Morocco
    • Mozambique
    • Nambia
    • Niger
    • Nigeria
    • Rwanda
    • Sao Tome & Principe
    • Senegal
    • Seychelles
    • Sierra Leone
    • Somalia
    • South Africa
    • South Sudan
    • St. Helena
    • Sudan
    • Tanzania
    • Togo
    • Tristan da Cunha
    • Tunisia
    • Uganda
    • Western Sahara
    • Zambia
    • Zimbabwe

    Central America

    • Anguilla
    • Antigua & Barbuda
    • Aruba
    • Bahamas
    • Barbados
    • Belize
    • Bermuda
    • British Virgin Islands
    • Cayman Islands
    • Costa Rica
    • Curacao
    • Dominica
    • Dominican Republic
    • El Salvador
    • Grenada
    • Guatemala
    • Haiti
    • Honduras
    • Jamaica
    • Martinique
    • Montserrat
    • Nicaragua
    • Panama
    • Sint Maarten
    • St. Barthelemy
    • St. Kits & Nevis
    • St. Lucia
    • St. Martin
    • St. Pierre & Miquelon
    • St. Vincent & Grenadines
    • Trinidad & Tobago
    • Turks & Caicos Islands
    • U.S. Outlying Islands

    North America

    • Canada
    • Mexico
    • United States of America
    • USA FPO / APO

    Oceania

    • Australia
    • Cook Islands
    • Fiji
    • French Polynesia
    • Kiribati
    • Nauru
    • New Caledonia
    • New Zealand
    • Niue
    • Norfolk Island
    • Papau New Guinea
    • Pitcairn Islands
    • Samoa
    • Solomon Islands
    • Timor-Leste
    • Tokelav
    • Tonga
    • Tuvalu
    • Vanuatu
    • Wallis & Futuna

    South America

    • Argentina
    • Bolivia
    • Brazil
    • Caribbean Netherlands
    • Chile
    • Colombia
    • Ecuador
    • Falkland Islands
    • French Guiana
    • Guyana
    • Paraguay
    • Peru
    • Suriname
    • Uruguay
    • Venezuela

    Other

    • French Southern Territories
    • Heard & McDonald Islands
    • South Georgia & South Sandwich Islands